Shipping Policy
🚚 Shipping Policy – Eternal Impressions
Effective Date: April 5, 2025
Thank you for shopping with Eternal Impressions. Below is our Shipping Policy to help you understand how and when your products will be delivered.
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays).
You will receive a confirmation email with tracking details once your order is shipped.
🚛 Shipping Time & Delivery
We ship across India. Delivery typically takes 5 - 8 business days, depending on your location.
Orders to metro cities are usually delivered faster, while remote or rural areas may take slightly longer.
🧾 Shipping Charges
FREE!
📍 Tracking Your Order
Once dispatched, you’ll receive an email/WhatsApp message with your tracking number and courier partner details.
You can track your order using the provided link or on our website’s tracking section.
📦 Packaging & Handling
All our products are securely packed to ensure safe delivery.
Our handcasting kits are carefully sealed to avoid spillage or damage.
⚠️ Delays & Exceptions
While we strive for timely deliveries, there may be delays due to courier service issues, weather conditions, or unforeseen circumstances.
Eternal Impressions is not responsible for delays caused by third-party courier companies.
❌ Undeliverable Packages / Wrong Address
Please ensure your shipping address and contact details are accurate at checkout.
If a package is returned to us due to incorrect address, the customer will bear the reshipping cost.
If we are unable to reach you after multiple delivery attempts, the order will be considered cancelled without a refund.